Accessing your Arlo account is essential for managing your security devices, reviewing footage, and customizing your settings. Whether you're a new user setting up your account for the first time or an existing user needing to re-login, this guide will walk you through the process step-by-step. By following these instructions, you’ll be able to log into your Arlo account smoothly and securely.

Understanding the Importance of Your Arlo Account

Your Arlo account is the central hub for all your Arlo devices, such as cameras, doorbells, and security lights. Through your account, you can:

• View live and recorded video footage

• Adjust device settings and preferences

• Receive notifications and alerts

• Manage your subscription plans

• Access customer support and resources

Keeping your account secure and easily accessible is crucial for maintaining control over your home security system.

Step 1: Download the Arlo App

To log into your Arlo account, you will need the Arlo app, available for both iOS and Android devices. The app offers a user-friendly interface for managing your devices and accessing your account on the go.

Downloading the Arlo App

1. Open the App Store (for iOS devices) or Google Play Store (for Android devices).

2. Search for "Arlo."

3. Locate the official Arlo app and tap "Download" or "Install."

4. Once the app is installed, open it to proceed with the login process.

Step 2: Create an Arlo Account (For New Users)

If you are a new user, you will need to create an Arlo account before you can log in.

Creating Your Account

1. Open the Arlo app.

2. Tap "New to Arlo? Create Account."

3. Enter your email address and create a strong, unique password.

4. Follow the on-screen instructions to complete the registration process.

5. Verify your email address if prompted.

After completing these steps, you will have successfully created your Arlo account and can proceed to log in.

Step 3: Logging Into Your Arlo Account

Once you have the app installed and your account created, logging in is straightforward.

Logging In

1. Open the Arlo app on your device.

2. On the login screen, enter your registered email address and password.

3. Tap "Log In."

If your login credentials are correct, you will be directed to the main dashboard of your Arlo account.

Two-Step Verification

For added security, Arlo offers two-step verification (2SV). If you have enabled 2SV, you will be prompted to enter a verification code sent to your registered email or phone number after entering your password.

1. Enter the verification code received.

2. Tap "Verify."

Enabling 2SV adds an extra layer of security to your account, protecting it from unauthorized access.

Step 4: Troubleshooting Login Issues

If you encounter issues while trying to log into your Arlo account, follow these troubleshooting steps:

Forgot Your Password?

If you have forgotten your password, you can reset it:

1. On the login screen, tap "Forgot Password?"

2. Enter your registered email address.

3. Follow the instructions in the email sent to reset your password.

4. Create a new password and log in using the new credentials.

Account Lockout

After multiple failed login attempts, your account may be temporarily locked. If this happens:

1. Wait for the lockout period to expire (usually a few minutes).

2. Try logging in again with the correct credentials.

3. If the issue persists, contact Arlo customer support for assistance.

Clearing App Cache and Data

Sometimes, issues can arise from corrupted app data. Clearing the app cache and data can resolve these issues:

1. Go to your device's settings.

2. Navigate to "Apps" or "Application Manager."

3. Find and select the Arlo app.

4. Tap "Clear Cache" and "Clear Data."

5. Reopen the app and try logging in again.

Updating the App

Ensure that you are using the latest version of the Arlo app:

1. Open the App Store or Google Play Store.

2. Search for "Arlo."

3. If an update is available, tap "Update."

4. Once updated, open the app and log in.

Step 5: Accessing Your Account Online

In addition to the mobile app, you can also log into your Arlo account through the web portal.

Logging In Online

1. Open your web browser and go to the Arlo login page.

2. Enter your registered email address and password.

3. Click "Log In."

If two-step verification is enabled, enter the verification code sent to your email or phone.

Step 6: Keeping Your Account Secure

Maintaining the security of your Arlo account is vital for protecting your personal information and ensuring the integrity of your home security system. Here are some tips for keeping your account secure:

• Use a Strong Password: Choose a password that is difficult to guess and includes a mix of letters, numbers, and special characters.

• Enable Two-Step Verification: Add an extra layer of security by enabling 2SV.

• Regularly Update Your Password: Change your password periodically to reduce the risk of unauthorized access.

• Monitor Account Activity: Regularly check your account for any suspicious activity and report it to Arlo support if necessary.

• Keep Your Software Updated: Ensure that both the Arlo app and your device’s operating system are up to date with the latest security patches.

Conclusion

Logging into your Arlo account is a simple process that allows you to manage your security devices and monitor your property effectively. By following this step-by-step guide, you can ensure a smooth login experience and troubleshoot any issues that may arise. Remember to keep your account secure by using strong passwords, enabling two-step verification, and regularly monitoring your account activity. With these steps, you’ll have full access to your Arlo system and the peace of mind that comes with a secure home.